/* Atendimento — WhatsApp Web com CRM e kanban.
   Fila à esquerda, conversa com papel de parede e balões, etapa do lead dentro da conversa, ficha do contato e quadro do funil.
   Quem espera resposta mostra há quanto tempo espera (verde, âmbar, vermelho). */
@font-face { font-family: "Montserrat"; src: url(fonts/montserrat-latin-wght.woff2) format("woff2"); font-weight: 100 900; font-display: swap; }

:root {
  --rail: #f0f2f5; --panel: #ffffff; --panel-2: #f0f2f5; --wall: #efeae2; --line: #e9edef; --line-strong: #d1d7db;
  --ink: #111b21; --mute: #667781;
  --brand: #008069; --on-brand: #ffffff; --accent: #00a884; --accent-soft: #d9fdd3; --sel: #f0f2f5;
  --in: #ffffff; --out: #d9fdd3; --tick: #53bdeb; --dot: rgba(11, 20, 26, .05);
  --ok: #067a5b; --ok-bg: #dff5ea; --warn: #8a5a00; --warn-bg: #fdf1d6; --urgent: #b42318; --urgent-bg: #fde7e4;
  --r-ctl: 8px; --r-bubble: 8px;
  --font-ui: "Segoe UI", system-ui, -apple-system, "Helvetica Neue", Arial, sans-serif;
  --font-display: "Montserrat", var(--font-ui);
  --rail-w: 64px;
  --g-contato: #2a78d6; --g-equipe: #eb6834; --g-neutro: #aab6bc; --g-atencao: #d99200; --g-urgente: #b42318;
}
/* escuro: pelo sistema (se não houver escolha na tela) ou pela escolha do botão de modo noturno */
@media (prefers-color-scheme: dark) {
  :root:not([data-tema="claro"]) {
    color-scheme: dark;
    --rail: #202c33; --panel: #111b21; --panel-2: #202c33; --wall: #0b141a; --line: #222d34; --line-strong: #2f3b43;
    --ink: #e9edef; --mute: #8696a0;
    --brand: #00a884; --on-brand: #0b141a; --accent: #00a884; --accent-soft: #103529; --sel: #2a3942;
    --in: #202c33; --out: #005c4b; --tick: #53bdeb; --dot: rgba(255, 255, 255, .035);
    --ok: #3ddc9f; --ok-bg: #123a2c; --warn: #f0c25a; --warn-bg: #33290f; --urgent: #ff8f85; --urgent-bg: #3a1a18;
    --g-contato: #3987e5; --g-equipe: #d95926; --g-neutro: #5d6d75; --g-atencao: #c98500; --g-urgente: #e5584a;
  }
}
:root[data-tema="escuro"] {
  color-scheme: dark;
    --rail: #202c33; --panel: #111b21; --panel-2: #202c33; --wall: #0b141a; --line: #222d34; --line-strong: #2f3b43;
    --ink: #e9edef; --mute: #8696a0;
    --brand: #00a884; --on-brand: #0b141a; --accent: #00a884; --accent-soft: #103529; --sel: #2a3942;
    --in: #202c33; --out: #005c4b; --tick: #53bdeb; --dot: rgba(255, 255, 255, .035);
    --ok: #3ddc9f; --ok-bg: #123a2c; --warn: #f0c25a; --warn-bg: #33290f; --urgent: #ff8f85; --urgent-bg: #3a1a18;
    --g-contato: #3987e5; --g-equipe: #d95926; --g-neutro: #5d6d75; --g-atencao: #c98500; --g-urgente: #e5584a;
}
:root[data-tema="claro"] { color-scheme: light; }

* { box-sizing: border-box; }
html, body { height: 100%; }
body { margin: 0; background: var(--panel-2); color: var(--ink); font: 14.5px/1.4 var(--font-ui); -webkit-font-smoothing: antialiased; }
[hidden] { display: none !important; }
a { color: var(--brand); text-underline-offset: 2px; }
button, input, select, textarea { font: inherit; color: inherit; }
:focus-visible { outline: 3px solid var(--accent); outline-offset: 1px; border-radius: var(--r-ctl); }
@media (prefers-reduced-motion: reduce) { * { animation: none !important; transition: none !important; scroll-behavior: auto !important; } }
.ico { display: inline-grid; place-items: center; width: 24px; height: 24px; flex: none; }
.ico svg { width: 100%; height: 100%; fill: none; stroke: currentColor; stroke-width: 1.8; stroke-linecap: round; stroke-linejoin: round; }
.ico.grande { width: 64px; height: 64px; color: var(--line-strong); }
.mudo { color: var(--mute); }

/* ---------- controles ---------- */
button { background: var(--brand); color: var(--on-brand); border: 1px solid transparent; border-radius: var(--r-ctl); padding: 8px 16px; min-height: 38px; font-weight: 600; cursor: pointer; }
button:hover:not(:disabled) { filter: brightness(1.07); }
button:disabled { opacity: .55; cursor: default; }
button.sec { background: transparent; color: var(--ink); border-color: var(--line-strong); font-weight: 500; }
button.sec:hover:not(:disabled) { background: var(--panel-2); filter: none; }
.icone-bt { background: transparent; color: var(--mute); min-height: 40px; width: 40px; padding: 0; border-radius: 50%; display: inline-grid; place-items: center; }
.icone-bt:hover:not(:disabled) { background: var(--sel); filter: none; }
input, select, textarea { background: var(--panel); border: 1px solid var(--line-strong); border-radius: var(--r-ctl); padding: 8px 12px; min-height: 38px; }
input::placeholder, textarea::placeholder { color: var(--mute); }
label { display: grid; gap: 4px; font-weight: 600; font-size: 14px; }
.erro { color: var(--urgent); min-height: 1.2em; margin: 4px 0; font-size: 14px; }
.campo-senha { position: relative; display: flex; align-items: center; }
.campo-senha input { flex: 1; padding-right: 88px; }
.campo-senha .olho { position: absolute; right: 4px; min-height: 30px; padding: 3px 10px; font-size: 13px; }

/* ---------- login ---------- */
#tela-login { min-height: 100vh; display: grid; place-items: center; padding: 16px; background: var(--rail); }
.login-caixa { width: min(380px, 100%); display: grid; gap: 14px; justify-items: center; }
#form-login { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; width: 100%; overflow: hidden; box-shadow: 0 1px 2px rgba(11, 20, 26, .06), 0 8px 24px rgba(11, 20, 26, .06); }
.login-logo { background: #0f1f1b; display: grid; place-items: center; padding: 26px 20px; }
.login-logo img { display: block; height: 50px; width: auto; max-width: 100%; }
.login-corpo { padding: 24px 28px 26px; display: grid; gap: 14px; }
#form-login h1 { margin: 0; font: 700 22px/1.2 var(--font-display); letter-spacing: -.01em; }
.login-sub { margin: -8px 0 0; font-size: 14px; }
.feito-por { margin: 0; font-size: 13px; color: var(--mute); }
.feito-por a { color: var(--ink); font-weight: 600; text-decoration: none; border-bottom: 1px solid var(--line-strong); }
.feito-por a:hover, .feito-por a:focus-visible { color: var(--brand); border-bottom-color: var(--brand); }
.marca { display: flex; align-items: center; gap: 10px; font: 700 16px var(--font-display); letter-spacing: -.01em; }
.marca .ponto { width: 14px; height: 14px; border-radius: 50%; background: var(--accent); box-shadow: 0 0 0 4px var(--accent-soft); }

/* ---------- casca: trilho + principal ---------- */
#tela-app { display: grid; grid-template-columns: var(--rail-w) minmax(0, 1fr); height: 100vh; }
#trilho { background: var(--rail); border-right: 1px solid var(--line); display: flex; flex-direction: column; justify-content: space-between; align-items: center; padding: 10px 0; gap: 8px; }
.trilho-grupo { display: flex; flex-direction: column; align-items: center; gap: 6px; }
.trilho-bt { position: relative; width: 44px; height: 44px; border-radius: 50%; background: transparent; color: var(--mute); padding: 0; min-height: 0; display: grid; place-items: center; text-decoration: none; border: 0; }
.trilho-bt:hover { background: var(--sel); filter: none; color: var(--ink); }
.trilho-bt[aria-current="page"] { background: var(--sel); color: var(--ink); }
.trilho-badge { position: absolute; top: 2px; right: 0; min-width: 18px; height: 18px; padding: 0 5px; border-radius: 9px; background: var(--accent); color: var(--on-brand); font-size: 11px; font-weight: 700; display: grid; place-items: center; }
.canal-ponto { width: 12px; height: 12px; border-radius: 50%; background: var(--accent); margin: 6px 0; }
.canal-ponto.ruim { background: var(--urgent); box-shadow: 0 0 0 4px var(--urgent-bg); }
#principal { min-width: 0; min-height: 0; display: flex; flex-direction: column; background: var(--panel); }
.vista { flex: 1; min-height: 0; display: grid; }
.aviso { display: flex; flex-wrap: wrap; gap: 4px 10px; align-items: center; padding: 10px 16px; background: var(--urgent-bg); color: var(--urgent); font-weight: 600; border-bottom: 1px solid var(--line); }
.aviso a { color: inherit; }

/* ---------- vista conversas ---------- */
#vista-conversas { grid-template-columns: minmax(300px, 400px) minmax(0, 1fr) 0; }
#vista-conversas.com-ficha { grid-template-columns: minmax(300px, 400px) minmax(0, 1fr) 340px; }
#lista-col { background: var(--panel); border-right: 1px solid var(--line); display: flex; flex-direction: column; min-height: 0; }
.col-topo { display: flex; align-items: center; gap: 10px; padding: 12px 16px; min-height: 60px; background: var(--panel); }
.col-topo h2 { margin: 0; font: 700 20px var(--font-display); flex: 1; letter-spacing: -.01em; }
.col-topo select { max-width: 160px; min-height: 34px; padding: 4px 8px; }
.busca { position: relative; margin: 0 12px 8px; }
.busca .ico { position: absolute; left: 10px; top: 50%; transform: translateY(-50%); width: 18px; height: 18px; color: var(--mute); pointer-events: none; }
.busca input { width: 100%; padding-left: 36px; border: 0; background: var(--panel-2); border-radius: 8px; }
#abas { display: flex; gap: 6px; padding: 0 12px 10px; overflow-x: auto; scrollbar-width: none; }
#abas::-webkit-scrollbar { display: none; }
#abas button { background: var(--panel-2); color: var(--mute); border: 0; min-height: 32px; padding: 3px 12px; font-size: 13.5px; font-weight: 500; border-radius: 999px; flex: none; }
#abas button[aria-selected="true"] { background: var(--accent-soft); color: var(--brand); font-weight: 700; }
#lista { list-style: none; margin: 0; padding: 0; overflow-y: auto; flex: 1; min-height: 0; }

/* item da fila, como na lista de conversas do WhatsApp Web */
.item { display: grid; grid-template-columns: 49px minmax(0, 1fr); gap: 13px; padding: 0 15px; cursor: pointer; }
.item > div:last-child { padding: 10px 0; border-bottom: 1px solid var(--line); min-width: 0; }
.item > .avatar { align-self: center; }
.item:hover { background: var(--panel-2); }
.item[aria-current="true"] { background: var(--sel); }
.avatar { position: relative; overflow: hidden; width: 49px; height: 49px; border-radius: 50%; display: grid; place-items: center; background: var(--accent-soft); color: var(--brand); font: 700 18px var(--font-display); flex: none; }
.avatar > img { position: absolute; inset: 0; width: 100%; height: 100%; object-fit: cover; }
.item .l1, .item .l2, .item .l3 { display: flex; align-items: center; justify-content: space-between; gap: 8px; min-width: 0; }
.item .nome { font: 600 15.5px var(--font-ui); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.item .previa { color: var(--mute); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; font-size: 14px; display: flex; align-items: center; gap: 4px; min-width: 0; }
.item .previa .tq { color: var(--mute); font-size: 13px; flex: none; }
.item .previa .tq.lida { color: var(--tick); }
.item .l3 { justify-content: flex-start; margin-top: 5px; flex-wrap: wrap; gap: 5px; }
.tempo { font-variant-numeric: tabular-nums; font-size: 12px; color: var(--mute); white-space: nowrap; flex: none; }
.tempo.ok, .tempo.atencao, .tempo.urgente { font-weight: 700; padding: 1px 8px; border-radius: 999px; }
.tempo.ok { background: var(--ok-bg); color: var(--ok); }
.tempo.atencao { background: var(--warn-bg); color: var(--warn); }
.tempo.urgente { background: var(--urgent-bg); color: var(--urgent); }
.badge { min-width: 20px; height: 20px; padding: 0 6px; border-radius: 10px; background: var(--accent); color: var(--on-brand); font-size: 12px; font-weight: 700; display: inline-grid; place-items: center; flex: none; }
.chip { font-size: 11.5px; padding: 1px 8px; border-radius: 999px; background: var(--panel-2); color: var(--mute); white-space: nowrap; }
.chip.etapa { background: var(--accent-soft); color: var(--brand); font-weight: 600; }
.chip.perdido { background: var(--urgent-bg); color: var(--urgent); font-weight: 600; }
.chip.anuncio { background: var(--warn-bg); color: var(--warn); font-weight: 600; }
.vazio { padding: 36px 28px; color: var(--mute); text-align: center; }
.vazio strong { display: block; color: var(--ink); font: 600 16px var(--font-display); margin-bottom: 4px; }

/* ---------- conversa ---------- */
#chat-col { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--wall); }
.chat-topo { display: flex; align-items: center; gap: 6px; padding: 8px 10px 8px 16px; background: var(--panel-2); border-bottom: 1px solid var(--line); min-height: 60px; }
.chat-id { flex: 1; min-width: 0; display: flex; align-items: center; gap: 13px; background: transparent; color: var(--ink); text-align: left; border: 0; padding: 4px; min-height: 0; border-radius: 8px; font-weight: 400; }
.chat-id:hover { background: var(--sel); filter: none; }
.chat-id .avatar { width: 40px; height: 40px; font-size: 16px; }
.chat-id .quem { min-width: 0; display: grid; }
.chat-id .quem strong { font: 600 16px var(--font-ui); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-id .quem span { color: var(--mute); font-size: 13px; font-variant-numeric: tabular-nums; }
#voltar { display: none; }
/* etapa do lead dentro da conversa: clique para mover */
#trilha { display: flex; gap: 6px; padding: 8px 16px; background: var(--panel-2); border-bottom: 1px solid var(--line); overflow-x: auto; align-items: center; }
#trilha .passo { flex: none; font-size: 13px; padding: 3px 11px; border-radius: 999px; color: var(--mute); background: var(--panel); border: 1px solid var(--line-strong); min-height: 28px; font-weight: 500; }
#trilha .passo:hover:not(:disabled) { border-color: var(--accent); color: var(--brand); filter: none; background: var(--panel); }
#trilha .passo.feito { background: var(--accent-soft); color: var(--brand); border-color: transparent; }
#trilha .passo.atual { background: var(--brand); color: var(--on-brand); border-color: var(--brand); font-weight: 700; }
#trilha .passo.perdido { background: var(--urgent-bg); color: var(--urgent); border-color: transparent; font-weight: 700; }
#trilha .sep { color: var(--line-strong); flex: none; }
#banner-encerrada { display: flex; gap: 12px; align-items: center; justify-content: space-between; padding: 8px 16px; background: var(--warn-bg); color: var(--warn); font-size: 13.5px; border-bottom: 1px solid var(--line); }
#banner-encerrada button { flex: none; }
.rel-secao { margin: 8px 0 0; font-size: 16px; }
.ia-texto { max-width: 78ch; line-height: 1.55; }
.form-linha { display: flex; flex-wrap: wrap; gap: 12px; align-items: end; margin-bottom: 8px; }
.form-linha label { min-width: 150px; }
.ia-texto h3, .ia-texto h4 { margin: 14px 0 4px; }
.ia-texto ul, .ia-texto ol { margin: 4px 0 8px; padding-left: 20px; }
.ia-texto blockquote { margin: 8px 0; padding: 2px 0 2px 12px; border-left: 3px solid var(--brand); color: var(--mute); font-style: italic; }
.ia-texto .tabela-rolavel { margin: 8px 0; }
#msgs { flex: 1; overflow-y: auto; padding: 14px 6% 10px; display: flex; flex-direction: column; gap: 2px; min-height: 0;
  background-color: var(--wall); background-image: radial-gradient(var(--dot) 1.2px, transparent 1.4px), radial-gradient(var(--dot) 1.2px, transparent 1.4px); background-size: 26px 26px; background-position: 0 0, 13px 13px; }
.dia { align-self: center; font-size: 12.5px; color: var(--mute); background: var(--panel); border-radius: 8px; padding: 5px 12px; margin: 10px 0; box-shadow: 0 1px 1px rgba(11, 20, 26, .12); }
.msg { max-width: min(75%, 580px); padding: 6px 8px 4px 9px; border-radius: var(--r-bubble); background: var(--in); box-shadow: 0 1px 1px rgba(11, 20, 26, .13); white-space: pre-wrap; overflow-wrap: anywhere; align-self: flex-start; position: relative; line-height: 1.38; }
.msg.meu { align-self: flex-end; background: var(--out); }
.msg.cauda { margin-top: 8px; }
.msg.cauda:not(.meu) { border-top-left-radius: 0; }
.msg.cauda.meu { border-top-right-radius: 0; }
.msg.cauda:not(.meu)::before, .msg.cauda.meu::before { content: ""; position: absolute; top: 0; width: 8px; height: 13px; background: inherit; }
.msg.cauda:not(.meu)::before { left: -8px; clip-path: polygon(100% 0, 100% 100%, 0 0); }
.msg.cauda.meu::before { right: -8px; clip-path: polygon(0 0, 100% 0, 0 100%); }
.msg .meta { float: right; margin: 6px 0 -2px 12px; display: flex; gap: 3px; align-items: center; font-size: 11px; color: var(--mute); font-variant-numeric: tabular-nums; white-space: nowrap; }
.msg .meta .tq { font-size: 13px; letter-spacing: -2px; }
.msg .meta .tq.lida { color: var(--tick); }
.msg .midia { font-style: italic; color: var(--mute); }
/* mídia dentro do balão */
.msg .foto, .msg .video { display: block; max-width: 100%; width: 320px; max-height: 340px; object-fit: cover; border-radius: 6px; cursor: zoom-in; background: var(--panel-2); margin-bottom: 4px; }
.msg .video { cursor: default; object-fit: contain; background: #000; }
.msg .foto.figurinha { width: 150px; background: transparent; object-fit: contain; }
.msg .audio { display: block; width: 260px; max-width: 100%; height: 40px; margin: 2px 0 4px; }
.msg .doc { display: flex; align-items: center; gap: 10px; padding: 8px 10px; margin-bottom: 4px; min-width: 220px; max-width: 100%; border-radius: 6px; background: rgba(128, 128, 128, .15); color: inherit; text-decoration: none; }
.msg .doc:hover { background: rgba(128, 128, 128, .25); }
.doc-info { display: grid; min-width: 0; }
.doc-nome { font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.doc-tam { color: var(--mute); font-size: 12.5px; }
.msg .txt { white-space: pre-wrap; }
.msg.so-midia .meta { float: none; justify-content: flex-end; margin: 0; }
#form-envio { display: flex; gap: 6px; align-items: flex-end; padding: 10px 16px; background: var(--panel-2); }
#form-envio .icone-bt { flex: none; }
#form-envio.modo-nota { background: var(--warn-bg); }
#form-envio.modo-nota textarea { border-color: var(--warn); }
#nota[aria-pressed="true"] { background: var(--warn-bg); color: var(--warn); }
.nota-interna { align-self: center; max-width: min(80%, 560px); margin: 8px 0; padding: 7px 12px; border-radius: var(--r-bubble); background: var(--warn-bg); border-left: 3px solid var(--warn); display: grid; gap: 2px; line-height: 1.38; overflow-wrap: anywhere; }
.nota-interna .nota-quem { font-size: 12px; font-weight: 600; color: var(--warn); }
.nota-interna .txt { white-space: pre-wrap; }
.nota-interna time { justify-self: end; font-size: 11px; color: var(--mute); }
#menu-rapidas { margin: 0 16px; max-height: 260px; overflow-y: auto; background: var(--panel); border: 1px solid var(--line-strong); border-radius: 10px; box-shadow: 0 4px 14px rgba(11, 20, 26, .18); padding: 6px; display: grid; gap: 2px; }
#menu-rapidas .rapida { display: grid; gap: 1px; text-align: left; background: transparent; border: 0; padding: 7px 10px; border-radius: 8px; min-height: 0; color: var(--ink); }
#menu-rapidas .rapida:hover, #menu-rapidas .rapida:focus-visible { background: var(--sel); filter: none; }
#menu-rapidas .rapida strong { font-weight: 600; font-size: 14px; }
#menu-rapidas .rapida .mudo { font-size: 13px; font-weight: 400; }
#menu-rapidas > p { margin: 8px; }
#anexo-pend { display: flex; align-items: center; gap: 10px; padding: 8px 16px; background: var(--panel-2); border-top: 1px solid var(--line); }
#anexo-pend > img { width: 48px; height: 48px; object-fit: cover; border-radius: 6px; flex: none; }
#anexo-pend .ico { color: var(--mute); }
#anexo-pend .doc-info { flex: 1; min-width: 0; }
#gravacao { flex: 1; display: flex; align-items: center; gap: 10px; min-height: 42px; }
#gravacao #gravar-tempo { flex: 1; font-variant-numeric: tabular-nums; font-weight: 600; }
.rec-ponto { width: 12px; height: 12px; border-radius: 50%; background: var(--urgent); animation: pulsa 1.2s ease-in-out infinite; flex: none; }
@keyframes pulsa { 50% { opacity: .25; } }
#texto { flex: 1; resize: none; max-height: 160px; line-height: 1.4; border: 0; border-radius: 10px; padding: 10px 14px; min-height: 42px; background: var(--panel); }
.enviar { width: 42px; height: 42px; min-height: 42px; padding: 0; border-radius: 50%; display: inline-grid; place-items: center; flex: none; }
.enviar .ico { width: 22px; height: 22px; }
#erro-envio { margin: 0; padding: 6px 16px; background: var(--urgent-bg); }
#erro-envio:empty { display: none; }
#vazio-chat { display: grid; place-items: center; color: var(--mute); text-align: center; padding: 24px; background: var(--panel-2); border-bottom: 6px solid var(--accent); }
#vazio-chat > div { display: grid; gap: 8px; justify-items: center; max-width: 380px; }
#vazio-chat strong { color: var(--ink); font: 600 26px var(--font-display); letter-spacing: -.01em; }

dialog#dlg-foto { width: auto; max-width: 96vw; max-height: 96vh; padding: 0; background: transparent; border: 0; position: relative; }
#dlg-foto img { display: block; max-width: 96vw; max-height: 92vh; border-radius: 8px; }
#dlg-foto .icone-bt { position: absolute; top: 8px; right: 8px; background: rgba(11, 20, 26, .65); color: #fff; }

/* ---------- ficha (dados do contato) ---------- */
#ficha-col { background: var(--panel); border-left: 1px solid var(--line); overflow-y: auto; min-height: 0; }
#ficha-col .col-topo { background: var(--panel-2); }
#ficha-col .col-topo h2 { font: 600 16px var(--font-ui); }
#ficha-col section { padding: 16px; border-bottom: 8px solid var(--panel-2); display: grid; gap: 10px; }
#ficha-col .perfil { justify-items: center; text-align: center; }
#ficha-col .perfil .avatar { width: 96px; height: 96px; font-size: 38px; }
#ficha-col .perfil strong { font: 600 20px var(--font-ui); }
#ficha-col .perfil span { color: var(--mute); }
#ficha-col h3 { margin: 0; font: 600 14px var(--font-ui); color: var(--brand); }
#ficha-col .campo { display: grid; grid-template-columns: 96px 1fr; gap: 6px 8px; font-size: 14px; margin: 0; }
#ficha-col .campo dt { color: var(--mute); }
#ficha-col .campo dd { margin: 0; overflow-wrap: anywhere; }
#ficha-col .pequeno { font-size: 13px; margin: 0; }
#ficha-col section > a { font-weight: 600; }
#ficha-col .acoes { display: flex; gap: 8px; flex-wrap: wrap; }
.linha-tempo { list-style: none; margin: 0; padding: 0; display: grid; gap: 8px; font-size: 13px; }
.linha-tempo li { display: grid; grid-template-columns: 1fr auto; gap: 8px; }
.linha-tempo time { color: var(--mute); font-variant-numeric: tabular-nums; }

/* ---------- relatórios ---------- */
#vista-relatorios, #vista-central, #vista-ia, #vista-equipe, #vista-historico, #vista-resultado, #vista-agenda { grid-template-rows: auto minmax(0, 1fr); background: var(--panel-2); }
#rel-corpo, #central-corpo, #ia-corpo, #equipe-corpo, #historico-corpo, #res-corpo, #ag-corpo { overflow: auto; padding: 16px; display: grid; gap: 18px; align-content: start; grid-auto-rows: max-content; grid-template-columns: minmax(0, 1fr); }
.graficos { display: grid; grid-template-columns: repeat(auto-fit, minmax(min(100%, 380px), 1fr)); gap: 12px; }
.grafico { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; padding: 14px 16px 12px; display: grid; gap: 8px; align-content: start; min-width: 0; }
.grafico h3 { margin: 0; font: 700 14.5px var(--font-display); }
.grafico .legenda { display: flex; flex-wrap: wrap; gap: 4px 14px; font-size: 12.5px; color: var(--mute); }
.grafico .legenda span::before { content: ''; display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 6px; vertical-align: -1px; background: var(--cor); }
.grafico svg { width: 100%; height: auto; display: block; overflow: visible; }
.grafico svg text { fill: var(--ink); font: 12px var(--font-ui); }
.grafico svg text.mudo { fill: var(--mute); }
.grafico svg .grade { stroke: var(--line); stroke-width: 1; }
.grafico svg rect.barra:hover { filter: brightness(1.12); }
.grafico .vazio-grafico { color: var(--mute); font-size: 13px; padding: 18px 0; }
.kpis { display: grid; grid-template-columns: repeat(auto-fit, minmax(210px, 1fr)); gap: 12px; }
.kpi { display: grid; gap: 4px; padding: 14px 16px; background: var(--panel); border: 1px solid var(--line); border-radius: 10px; align-content: start; }
.kpi strong { font: 700 28px var(--font-display); letter-spacing: -.02em; }
.kpi .mudo { font-size: 13px; }
.rel-bloco { background: var(--panel); border: 1px solid var(--line); border-radius: 10px; overflow: hidden; }
.rel-bloco h3 { margin: 0; padding: 12px 16px; font: 700 15px var(--font-display); border-bottom: 1px solid var(--line); }
.tabela-rolavel { overflow-x: auto; }
.rel-bloco table { width: 100%; border-collapse: collapse; font-size: 14px; }
.rel-bloco th, .rel-bloco td { padding: 9px 16px; text-align: left; white-space: nowrap; border-bottom: 1px solid var(--line); }
.rel-bloco th { color: var(--mute); font-weight: 600; font-size: 13px; }
.rel-bloco td:not(:first-child), .rel-bloco th:not(:first-child) { font-variant-numeric: tabular-nums; }
.rel-bloco tr:last-child td { border-bottom: 0; }
.rel-bloco tr.clicavel { cursor: pointer; }
.rel-bloco tr.clicavel:hover, .rel-bloco tr.clicavel:focus-visible { background: var(--sel); }

/* ---------- funil (kanban) ---------- */
#vista-funil { grid-template-rows: auto minmax(0, 1fr); background: var(--panel-2); }
.funil-topo { display: flex; align-items: center; gap: 12px; padding: 12px 16px; background: var(--panel); border-bottom: 1px solid var(--line); flex-wrap: wrap; }
.funil-topo h2 { margin: 0; font: 700 20px var(--font-display); letter-spacing: -.01em; }
.funil-topo .busca { margin: 0; min-width: 220px; flex: 0 1 320px; }
.funil-topo select { min-height: 34px; padding: 4px 8px; }
#quadro { display: flex; gap: 12px; padding: 14px; overflow-x: auto; min-height: 0; align-items: flex-start; }
.coluna { flex: 0 0 290px; max-height: 100%; display: flex; flex-direction: column; background: var(--panel); border: 1px solid var(--line); border-radius: 10px; min-height: 0; }
.coluna.sobre { border-color: var(--accent); background: var(--accent-soft); }
.coluna > header { display: flex; align-items: center; justify-content: space-between; gap: 8px; padding: 10px 12px; border-bottom: 1px solid var(--line); }
.coluna > header strong { font: 700 14px var(--font-display); }
.coluna > header .contagem { font-size: 12px; font-weight: 700; padding: 1px 9px; border-radius: 999px; background: var(--panel-2); color: var(--mute); }
.coluna.c-matriculado > header strong { color: var(--ok); }
.coluna.c-perdido > header strong { color: var(--urgent); }
.cartoes { padding: 8px; display: grid; gap: 8px; overflow-y: auto; min-height: 48px; align-content: start; }
.cartao { background: var(--panel); border: 1px solid var(--line-strong); border-radius: 8px; padding: 10px; display: grid; gap: 6px; cursor: pointer; text-align: left; }
.cartao:hover { border-color: var(--accent); }
.cartao.arrastando { opacity: .45; }
.cartao .topo { display: grid; grid-template-columns: 34px minmax(0, 1fr) auto; gap: 8px; align-items: center; }
.cartao .topo:not(:has(.tempo)) { grid-template-columns: 34px minmax(0, 1fr); }
.cartao .avatar { width: 34px; height: 34px; font-size: 14px; }
.cartao .nome { font: 600 14.5px var(--font-ui); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; display: block; }
.cartao .tel { color: var(--mute); font-size: 12.5px; font-variant-numeric: tabular-nums; }
.cartao .previa { color: var(--mute); font-size: 13px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; overflow-wrap: anywhere; }
.cartao .chips { display: flex; flex-wrap: wrap; gap: 5px; align-items: center; }
.cartao .rodape { display: flex; justify-content: space-between; align-items: center; gap: 8px; font-size: 12px; color: var(--mute); }
.cartao select { min-height: 28px; padding: 1px 6px; font-size: 12.5px; max-width: 130px; }
.sem-cartoes { color: var(--mute); font-size: 13px; text-align: center; padding: 14px 4px; }

/* ---------- janela da etapa e aviso rápido ---------- */
dialog { border: 1px solid var(--line-strong); border-radius: 12px; padding: 20px; width: min(420px, 92vw); background: var(--panel); color: var(--ink); }
dialog::backdrop { background: rgba(11, 20, 26, .55); }
#form-etapa, #form-equipe { display: grid; gap: 14px; }
#form-equipe h2, #form-etapa h2 { margin: 0; font: 700 18px var(--font-display); }
#dlg-campos, #eq-campos { display: grid; gap: 12px; }
#eq-campos textarea { min-height: 110px; resize: vertical; }
.unidades-marcar { border: 1px solid var(--line-strong); border-radius: var(--r-ctl); display: grid; gap: 6px; padding: 8px 12px; margin: 0; }
.unidades-marcar legend { color: var(--mute); font-size: 13px; padding: 0 4px; }
.avisos-bloco { display: grid; gap: 10px; }
button.perigo { background: transparent; color: var(--urgent); border: 1px solid var(--urgent); }
button.perigo:hover { background: var(--urgent-bg); filter: none; }
.horario-semana { display: grid; gap: 6px; }
.dia-horario { display: grid; grid-template-columns: 84px 24px 1fr 1fr; gap: 8px; align-items: center; font-size: 14px; }
.dia-horario input[type=checkbox] { width: auto; min-height: 0; margin: 0; }
.dia-horario input[type=time] { min-height: 34px; padding: 3px 8px; }
.caixa { display: flex; align-items: flex-start; gap: 8px; font-weight: 500; font-size: 13.5px; }
.caixa input { width: auto; min-height: 0; margin-top: 3px; }
.perm { align-items: flex-start !important; }
.perm input { margin-top: 3px !important; }
.perm .bloco { display: block; }
.unidades-marcar label { display: flex; align-items: center; gap: 8px; font-weight: 500; }
.unidades-marcar input { width: auto; min-height: 0; margin: 0; }
.rel-bloco .acoes { display: flex; gap: 6px; }
.dlg-acoes { display: flex; justify-content: flex-end; gap: 8px; }
#toast { position: fixed; left: 50%; bottom: 20px; transform: translateX(-50%); background: var(--ink); color: var(--panel); padding: 10px 16px; border-radius: 8px; z-index: 20; max-width: 92vw; font-weight: 500; }

/* ---------- administração e conexão ---------- */
.topo { height: 56px; display: flex; align-items: center; gap: 14px; padding: 0 16px; background: var(--panel); border-bottom: 1px solid var(--line); }
.topo .espaco { flex: 1; }
.topo button, .topo .link { min-height: 36px; padding: 5px 12px; font-size: 14px; }
.topo .link { display: inline-flex; align-items: center; text-decoration: none; border: 1px solid var(--line-strong); border-radius: var(--r-ctl); color: var(--ink); font-weight: 500; }
.admin-main { max-width: 880px; margin: 0 auto; padding: 24px 16px 48px; display: grid; gap: 16px; }
.admin-main section { background: var(--panel); border: 1px solid var(--line); border-radius: 12px; padding: 16px 20px; }
.admin-main h2 { margin: 0 0 12px; font: 700 17px var(--font-display); }
.admin-main form { display: flex; flex-wrap: wrap; gap: 8px; align-items: center; }
.cliente { padding: 10px 0; border-top: 1px solid var(--line); }
.cliente:first-child { border-top: 0; padding-top: 0; }
.cliente h3 { margin: 0 0 6px; font: 700 15px var(--font-display); }
.unidade { display: flex; gap: 12px; align-items: center; padding: 6px 0; flex-wrap: wrap; }
.unidade > span:first-child { min-width: 88px; font-weight: 600; }
.cliente .chip { display: inline-block; margin-top: 6px; }
.marcas { display: flex; gap: 14px; flex-wrap: wrap; width: 100%; }
.marcas label { display: inline-flex; align-items: center; gap: 6px; font-weight: 500; }
.marcas input { min-height: auto; }
body.admin, body.conectar { background: var(--panel-2); }
#conectar { max-width: 460px; margin: 0 auto; padding: 32px 16px; text-align: center; }
#conectar h1 { font: 700 24px/1.2 var(--font-display); letter-spacing: -.01em; }
#conectar img { background: #fff; padding: 12px; border-radius: 12px; border: 1px solid var(--line); }
#conectar ol { text-align: left; display: grid; gap: 6px; padding-left: 22px; }

/* ---------- chat da equipe ---------- */
#vista-chat { grid-template-columns: minmax(300px, 400px) minmax(0, 1fr); }
#ci-lista { background: var(--panel); border-right: 1px solid var(--line); display: flex; flex-direction: column; min-height: 0; }
#ci-salas { list-style: none; margin: 0; padding: 0; overflow-y: auto; flex: 1; min-height: 0; }
#ci-novo { padding: 10px 12px; border-top: 1px solid var(--line); }
#ci-novo select { width: 100%; }
#ci-conversa { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--wall); }
#ci-msgs { flex: 1; overflow-y: auto; padding: 14px 6% 10px; display: flex; flex-direction: column; gap: 2px; min-height: 0;
  background-color: var(--wall); background-image: radial-gradient(var(--dot) 1.2px, transparent 1.4px), radial-gradient(var(--dot) 1.2px, transparent 1.4px); background-size: 26px 26px; background-position: 0 0, 13px 13px; }
#ci-form { display: flex; gap: 6px; align-items: flex-end; padding: 10px 16px; background: var(--panel-2); }
#ci-texto { flex: 1; resize: none; max-height: 160px; line-height: 1.4; border: 0; border-radius: 10px; padding: 10px 14px; min-height: 42px; background: var(--panel); }
#ci-vazio { display: grid; place-items: center; color: var(--mute); text-align: center; padding: 24px; background: var(--panel-2); border-bottom: 6px solid var(--accent); }
#ci-vazio > div { display: grid; gap: 8px; justify-items: center; max-width: 380px; }
#ci-vazio strong { color: var(--ink); font: 600 26px var(--font-display); letter-spacing: -.01em; }
.msg .autor { display: block; font-size: 12.5px; font-weight: 700; color: var(--brand); margin-bottom: 1px; }
#ci-conversa .quem { min-width: 0; display: grid; padding-left: 4px; }
#ci-conversa .quem strong { font: 600 16px var(--font-ui); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
#ci-conversa .quem span { font-size: 13px; }
#ci-voltar { display: none; }

/* ---------- telas menores ---------- */
@media (max-width: 1280px) {
  #vista-conversas.com-ficha { grid-template-columns: minmax(280px, 340px) minmax(0, 1fr) 0; }
  #ficha-col { position: fixed; top: 0; right: 0; bottom: 0; width: min(380px, 94vw); z-index: 6; box-shadow: -8px 0 24px rgba(0, 0, 0, .25); }
}
@media (max-width: 760px) {
  #tela-app { grid-template-columns: 1fr; grid-template-rows: minmax(0, 1fr) calc(56px + env(safe-area-inset-bottom, 0px)); }
  #trilho { grid-row: 2; flex-direction: row; justify-content: flex-start; border-right: 0; border-top: 1px solid var(--line); padding: 0 8px env(safe-area-inset-bottom, 0px); overflow-x: auto; scrollbar-width: none; gap: 4px; }
  #trilho::-webkit-scrollbar { display: none; }
  .trilho-grupo { flex-direction: row; gap: 4px; flex: none; }
  .aviso { font-size: 13px; padding: 8px 12px; }
  .kpis { grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 8px; }
  .kpi { padding: 10px 12px; }
  .kpi strong { font-size: 23px; }
  .grafico svg text { font-size: 13.5px; }
  #principal { grid-row: 1; }
  #vista-conversas, #vista-conversas.com-ficha { grid-template-columns: 1fr; }
  #chat-col { position: fixed; inset: 0 0 calc(56px + env(safe-area-inset-bottom, 0px)) 0; z-index: 4; }
  #vazio-chat { display: none; }
  #voltar { display: inline-grid; }
  #vista-chat { grid-template-columns: 1fr; }
  #ci-conversa { position: fixed; inset: 0 0 calc(56px + env(safe-area-inset-bottom, 0px)) 0; z-index: 4; }
  #ci-vazio { display: none; }
  #ci-voltar { display: inline-grid; }
  #ci-msgs { padding: 12px 10px 8px; }
  #ficha-col { width: 100vw; bottom: calc(56px + env(safe-area-inset-bottom, 0px)); }
  .msg { max-width: 86%; }
  #msgs { padding: 12px 10px 8px; }
  .coluna { flex-basis: 84vw; }
  #quadro { scroll-snap-type: x mandatory; }
  .coluna { scroll-snap-align: center; }
}